Privacy Policy

This policy is established so that all mystery shoppers can trust us when providing their information for Mystery Shopping Research. The following is how personal information is managed. Please read the Privacy Policy and make sure you understand thoroughly before using our website.

By using our website, we assume that you have agreed with our Privacy Policy.

If you believe we have violated this privacy policy, please contact us via email.

Purpose of Use of Personal Data

All the information provided during registration will only be used for research purposes.

For example, to notify you of new available Mystery Shopping opportunities or to contact you in any manner regarding Mystery Shopping Research.

Please take note that, if some of the information you give us is incomplete, we may not let you conduct the Mystery Shopping Research.

Upon receiving your application for Mystery Shopping Research, to select the most suitable mystery shopper, we may ask about your previous experience with certain shops.

We remove the mystery shopper’s information (such as email address, address, telephone number) before submitting the reports to our clients.

When our clients ask to access the mystery shopper’s information, we will consider if the situation is appropriate and will only disclose the information when consent is received from the mystery shopper. Apart from our clients, we do not disclose or sell personal information to third parties.

Provision of Personal Data

We will not disclose personal data of a mystery shopper to third parties without the consent of the mystery shopper from whom the data was obtained, except in the following cases:

• When the mystery shopper has given prior consent to the disclosure
• When we have subcontract with another company to undergo internal management
• When complying with the laws, regulations or ordinances

We do disclose some general information about our mystery shoppers on our website.

However, they are all statistical data and do not include any specific personal information.

Security System

We have a strict security system when mystery shopping research is conducted.

This aims to protect mystery shopper's rights and personal information.

Inquiries, Disclosure, Deletion or Correction of Personal Data

If a mystery shopper wishes to inquire, edit or delete their personal data, we will respond to his or her request only after verifying their identity.

Laws And Social Norm

We appropriately protect personal data in accordance with Personal Data Protection Law and other relevant laws and regulations in Japan, Thailand and Taiwan.

Furthermore, we will always revise the Privacy Policy to the latest version to meet the laws and social norms.

Further Inquiry

If you have any questions regarding revising the Privacy Policy to the latest version, please contact us via email.